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Dialpad provides a secure way for to connect with customers

Numeric keypad Inc., the industry leader in AI-powered communication and collaboration, announced that, a mortgage brokerage firm, has selected Dialpad as its communications provider of choice. Dialpad technology will play a vital role in helping provide mortgage brokerage services to Australian homeowners.

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“We look forward to enabling more Australians to take advantage of the services of and make home ownership a reality”

In the past six months, has doubled its workforce and plans to continue this growth path over the next year. As the company quickly surpassed 400 employees, it was clear they needed an enterprise-grade secure tool that allowed their brokers to work from any device, anywhere in the world. .

“We were looking to upgrade our aging on-premise PBX solution and, as we work with sensitive customer data, it was essential to ensure that the new communication platform we chose had the highest level of security,” said Alan Hemmings, CEO of au “Not only did Dialpad tick all the security, privacy and compliance boxes for us, the platform was ready to use immediately.” The ability to add and subtract seats with a single click and unlimited online storage were both huge benefits as we are continually adding brokers and growing the business. We were evaluating another communications provider alongside Dialpad, but it wasn’t even close to having the same number and quality of features as Dialpad. “

The Dialpad cloud-native communications platform is the only place for a truly unified Communications as a Service (TrueCaaS â„¢) experience. With a TrueCaaS solution delivered through a single pane of glass and customer engagement on a single platform consistent with AI at its heart, Dialpad helps businesses simplify business communications and collaboration. Dialpad is a comprehensive and modern communications platform built on a split cloud architecture for unmatched security, reliability and flexibility. Simple to deploy, available on any device and with integrated Voice Intelligence (Vi â„¢), Dialpad creates a searchable archive of every call, improving communication between employees, customers and business partners working from anywhere .

“We look forward to enabling more Australians to take advantage of the services of and make home ownership a reality,” said Gerard D’Onofrio, Country Manager Australia, Dialpad . “ is just one example of a local business leveraging the world’s most advanced business communication platform. We have seen tremendous adoption across the country and we have a lot of exciting opportunities ahead.

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