Financial assistance

Moratorium on shutting down public services ends September 30


Moratorium on shutting down public services ends September 30

Kirstin Davis, Communications Manager – Public Works and Utilities, 509.625.7773

Friday September 24, 2021 at 2:10 p.m.

City of Spokane reminds utility customers that statewide moratorium on water cuts and late fees expires September 30; the moratorium had been in place since March 2020.

The City remains committed to helping customers as our community recovers from the pandemic. Interest-free payment plans are available for residential and business customers today. An easy-to-use online form is available on the City’s website.

Low-income households facing financial hardship can also seek help through a few programs, including:

  • The City’s U-Help program. The U-Help program provides low-income households with emergency financial assistance to help them pay their city utility bills, which include the cost of water, wastewater, stormwater and water. garbage collection. Until the end of 2021, the program includes additional flexibility to allow more clients to receive help. Assistance is available by calling Spokane Neighborhood Actions Programs (SNAP) at 456-SNAP.
  • Rent assistance programs funded by federal dollars. These programs can also help with utility costs. Residents of the city can visit the city ​​website for more details. City utility customers who live out of town can call SNAP at 456-SNAP for information about the county’s program.

The City is monitoring other possible sources of financial assistance and will provide updated information as more programs become available.

Meanwhile, Mayor Nadine Woodward and City Council will consider a transition period for clients to be up to date on utility payments after the moratorium ends. For more information on the City’s utility bills and payment options, call 3-1-1.


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