US Foods Hires Technical Leader for Digital Services Push
Catering company US Foods Holding Corp.
appointed a new chief information officer and digital amid the company’s efforts to strengthen digital offerings to customers.
John Tonnison, previously CIO at technology distributor Tech Data Corp., will lead US Foods’ IT infrastructure, cybersecurity and technology innovation operations starting July 12. He will report to General Manager Pietro Satriano.
Mr. Tonnison succeeds Keith Rohland, who left in March after a decade with the company as CIO.
Mr. Tonnison will also help lead the development of new digital services and e-commerce tools, US Foods said.
The big restaurant players have historically invested in technologies to automate distribution and manage inventory, but there is a growing demand from customers for additional services to reduce costs and increase menu profitability, David said. Henkes, Senior Director at Technomic Inc., a market research firm specializing in the restaurant industry.
“Whether it was using artificial intelligence to help create menus or create growth strategies for restaurant patrons, it would all be the role of the CIO,” said Mr. Henkes.
US Foods, based in Rosemont, Illinois, has 70 distribution centers in the United States. Its customers include restaurants, hospitals and hotels. Beyond the distribution of food and equipment, the company provides analytical and reporting tools to customers to manage inventory, track purchasing trends and optimize menus.
US Foods also offers online ordering, personnel management, reservation and payment applications and systems. For restaurants, the company recently improved mobile payment functionality and the ability for customers to view inventory in real time.
Satriano, in a earnings call in May, attributed the company’s technology and service model to many of its big winning clients over the past five quarters.
“We’re seeing this especially with healthcare and large chains, where technology makes it easier to manage menus and control costs across multiple locations,” Satriano said. He said this “visibility offers real added value to customers, especially at a time when the industry is experiencing some volatility from our manufacturers.”
US Foods brands include fresh produce from Cross Valley Farms and baked goods from Devonshire. The company’s competitors are Sysco Corp.
and Food Group Performance.
Write to Agam Shah at [email protected]
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